Foner

Call handling platform

Every call
follows a path.
You draw it.

Foner turns phone support into something your team understands at a glance: queues, automated menus, a live view of calls, and results — all in one place, without an IT department.

Book a demoSee how it works

  • Incoming call

    +48 22 555 01 00

  • Voice menu

    "Press 1 to reach sales"

  • Queue: Sales

    3 people waiting · 42 s on average

  • Agent: Kasia W.

    connected

The path of a call

From the first ring to a conversation with the right person.

  1. 01

    Draw the flow

    Drag and connect the steps — greeting, menu, queue, agent. No code, no IT department.

  2. 02

    Connect your number

    You provide your carrier account details. The rest — authentication, registration, routing — is configured by the platform.

  3. 03

    Answer and watch

    Calls reach your team along the flow you drew. You see everything live.

Day-to-day operations

Built for the people who answer the phone — not for IT specialists.

Never lose a call

Prioritised queues with automatic distribution to available agents — the customer always reaches someone who can help.

See your team live

Who is talking, who is waiting, who is on a break. One screen, updated continuously, with no refreshing.

Decisions from data, not hunches

Waiting times, service level, call duration — ready-made reports instead of manual spreadsheets.

Call smarter, not more

Outbound campaigns dial the numbers themselves and hand live conversations straight to your team.

Accountability for your data

Your customers call you. Their conversations stay yours.

Every customer's data kept separate

Numbers, recordings, statistics and user accounts belong to a single company — the panel never shows anything from outside it.

Your infrastructure, your rules

Deploy on your own premises or with a trusted partner in the European Union — you decide where your data lives.

Full control over your numbering

Connect your own carrier accounts and numbers — no lock-in to a single connectivity provider.

Pricing

You pay for the team you have — not for features you'll never touch.

There is no price on this page for a simple reason: it depends on three things we cannot know before we talk.

01

The size of your team

How many people answer the phone every day — that is what you pay for.

02

Where it runs

On your own premises or with a partner in the European Union. Your call, and it changes the cost.

03

Your carriers

You connect your own accounts and numbers, so you pay your carrier for the calls, not us.

Book a demo

You get the quote during the demo, together with a setup shaped around your team.

Let's talk

We'll show you how it works with your own setup.

A short call and a concrete demo on a setup close to your own team. No obligation.